Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Error installing on Windows XP
Claudio
#1 Posted : Thursday, April 7, 2016 2:30:14 AM(UTC)
Groups: Member
Joined: 4/7/2016(UTC)
Posts: 1

Installing "UltiDev Web Server Pro" on a Windows XP machine with Service Pack 3, the installer shows the following message:
"The installer was interrupted before UltiDev Web Server Pro could be installed. You need to restart the installer to try again. Click "Close" to exit "
Restarting the installer shows again the same message and so it’s impossible to proceed.
Maybe the setup program is corrupted…

The "UltiDev Web Server Pro setup" hosted on "Http://download.cnet.com/UltiDev-Web-Server-Pro/3000-10247_4-75558632.html" works, even if installs a previous version of the application.

If it can be carry-over aid log written by your setup:
=== Logging started: 05/04/2016 17:10:34 ===
Action 17:10:34: INSTALL.
Action start 17:10:34: INSTALL.
Action 17:10:34: DIRCA_CheckFX.
Action start 17:10:34: DIRCA_CheckFX.
Action ended 17:10:34: DIRCA_CheckFX. Return value 3.
Action 17:10:34: FatalErrorForm.
Action start 17:10:34: FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action 17:10:34: FatalErrorForm. Dialog created
Action ended 17:10:36: FatalErrorForm. Return value 1.
Action ended 17:10:36: INSTALL. Return value 3.
=== Logging stopped: 05/04/2016 17:10:37 ===
MSI (c) (AC:A4) [17:10:37:002]: Product: UltiDev Web Server Pro -- Installation failed.


Could you please check the installer and fix it for Windows XP?
Ultidev Team
#2 Posted : Thursday, April 7, 2016 8:48:54 AM(UTC)
Ultidev Team

Groups: Administration
Joined: 11/3/2005(UTC)
Posts: 2,253

Thanks: 28 times
Was thanked: 60 time(s) in 59 post(s)
Hi, Claudio.

This problem is a bug in Microsoft's Setup.exe installaer bootstrapper supplied by Visual Studio 2013. We got this problem in the back log and may address it in the future. However, if you can, we recommend using the version of the UWS that works for you, because Windows XP is 15 year old, is less and less used by our customers and is not supported by Microsoft anymore.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
Guest
#3 Posted : Sunday, April 15, 2018 12:47:50 PM(UTC)
Groups:

Message was deleted by a Moderator.
Rss Feed  Atom Feed
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.